Terms & conditions

Last Updated: June 7, 2026

By using the https://theshadetechnique.com/ website (including any mobile versions thereof) (the “Site”) and any services of The Shade (the “Company”), you agree to follow and be bound by these terms and conditions (these “Terms”), and our Privacy Policy, which are hereby incorporated into these Terms. In these Terms, the words “you” and “your” refer to each Site visitor (or user) (each, a “User”) and each recipient of services of the Company, “we,” “us,” and “our” refer to The Shade, a Florida corporation (the “Company”), and “Services” refers to all services provided by us.

We may revise these Terms at any time without notice to you. Modifications shall become effective immediately upon being posted on the Site. It is your responsibility to review these Terms periodically. If at any time you find these Terms unacceptable or if you do not agree to these Terms, you may not access the Site or our Services. If you have any questions about these Terms, please contact us at HELLO@THESHADETECHNIQUE.COM.

YOU AGREE THAT BY USING THE SITE AND THE SERVICES YOU ARE AT LEAST 18 YEARS OF AGE (OR, IF UNDER 18, THAT YOU ARE USING THE SERVICES WITH THE CONSENT AND SUPERVISION OF A PARENT OR LEGAL GUARDIAN), YOU ARE LEGALLY ABLE TO ENTER INTO A CONTRACT, AND YOU AGREE TO COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS.

Disclaimer

The Shade is a nail care and beauty studio offering a fully dry manicure and pedicure experience, along with related nail services, red light therapy, and lymphatic treatments performed on the arms and legs. The Shade is not a medical or healthcare provider, and our Services are cosmetic in nature. Please be aware that The Shade is not intended to replace professional medical advice, diagnosis, or treatment.

The information provided through The Shade and the Site is for general informational purposes only and should not be considered medical advice. If you have any condition affecting your nails, skin, or circulation (including but not limited to diabetes, nail or skin infections, fungal conditions, open wounds, or known allergies or sensitivities to nail or beauty products), you should consult a qualified healthcare professional before receiving any Services.

The Shade nail technicians are not licensed medical professionals, and their services should not be seen as a substitute for medical care. Results may vary, and individual experiences with The Shade may differ.

By engaging in the Services, you acknowledge that you have read, understood, and accepted this disclaimer. Please also review our Privacy Policy: https://theshadetechnique.com/privacy-policy.

1. The Site and the Services

The Site is designed to enable you to request and book certain Services to be provided by trained staff of the Company, including dry manicures, dry pedicures, nail enhancements, polish and gel application, nail art, related nail care services, red light therapy, and lymphatic treatments performed on the arms and legs. THE COMPANY DOES NOT PROVIDE MEDICAL SERVICES, CARE, OR ADVICE. ONLY LICENSED HEALTHCARE PROVIDERS MAY PROVIDE MEDICAL SERVICES, CARE, OR ADVICE. The use of the Services does not create a doctor-patient relationship, and we recommend that you consult with your healthcare provider before using the Company’s Services or the Site if you have any condition that may be affected by the Services. We reserve the right to limit, prohibit, or cancel orders of products or Services to any person, in our sole discretion. If we limit or cancel an order we will try, but are not obligated, to contact you per your provided contact information or through your account, if applicable.

2. Booking Services

By booking an appointment for the Services, whether via the Site or at any Company storefront, you agree to pay the fee indicated for the booked Service to the Company. By booking the Services, you hereby authorize the Company or the applicable Company affiliate or subsidiary to charge your credit card (or other payment method) for the applicable fees or charges, plus any applicable taxes. By submitting your booking, you represent and warrant that you are authorized to use the designated payment method and authorize us or our Payment Processor to charge your account for such Services. For Users that submit payments for Services using one of our third-party payment processors (“Payment Processor”), note that your credit and debit card information (number, expiration date, security code) is provided directly to the Payment Processor and is stored by the Payment Processor and not the Company, and as such, it is important to review the Payment Processor’s terms to understand its information and security practices.

3. Appointments, Cancellations, and Service Terms

We reserve the right to vary, add, or eliminate any of the Services and/or facilities of the Company at any time. The Company reserves the right to close any facility and/or modify the hours of any facility at any time. In connection with the provision of the Services, you must provide complete and accurate information requested on any intake, consent, or booking form we provide, and you shall promptly update that information should anything change.

Cancellation and late-arrival policies, including any applicable cancellation fees, deposits, or no-show charges, will be presented to you at the time of booking and are incorporated into these Terms by reference. You understand that the Services are cosmetic and are not meant to diagnose, treat, cure, or prevent any disease or condition. The risks associated with our Services include, but are not limited to: (i) for nail services, minor cuts, nicks, or abrasions, skin or cuticle irritation or sensitivity, allergic or sensitivity reactions to polishes, gels, acrylics, removers, or other products, and, in rare cases, infection if proper aftercare is not followed; (ii) for lymphatic treatments performed on the arms and legs, temporary bruising, short-term tenderness or soreness, redness, and mild swelling; and (iii) for red light therapy, temporary skin warmth, redness, eye sensitivity or discomfort from the light, and, in rare cases, photosensitivity reactions, particularly if you are taking photosensitizing medications or have a light-sensitive condition. You should consult your healthcare provider before receiving red light therapy or lymphatic treatments if you are pregnant, taking photosensitizing medication, or have any condition affecting your skin, circulation, or lymphatic system. It is your responsibility to inform your technician of any allergies, sensitivities, medications, or relevant conditions before your Service, and of any discomfort you may feel during the Service so that they may adjust accordingly.

4. Refund Policy

Except as otherwise set forth in these Terms or as required by applicable law, we do not offer refunds for Services (whether rendered or not rendered). If you are not satisfied with a Service, please contact us promptly at HELLO@THESHADETECHNIQUE.COM so we may try to address your concerns.

5. Medical Disclaimer; Waiver

The Company’s products and Services are not intended to diagnose, treat, cure, or prevent any medical condition(s) and are not in any way intended as medical advice or as a substitute for medical treatment. You hereby release and agree to hold the Company harmless from, and waive on behalf of yourself, your heirs, and any personal representatives, any and all causes of action, claims, demands, damages, costs, expenses, and compensation for damage or loss to you and/or property that may be caused by any act, or failure to act, of the business, or that may otherwise arise in any way in connection with any Services received from the Company. You hereby acknowledge and agree that this release discharges the Company from and against any liability or claim that you, your heirs, or any personal representatives may have against the Company with respect to any bodily injury, illness, death, medical treatment, or property damage that may arise from, or in connection to, any Services received from the Company. This waiver and release extends to the Company and all owners, partners, and employees thereof.

6. Gift Cards

Gift cards for Services (“Shade Gift Cards”) may be purchased online and in stores. Shade Gift Cards are subject to any terms presented at the time of purchase and may not be redeemable for cash except where required by law.

7. Information You Provide

In connection with the Services, you may voluntarily provide information about allergies, sensitivities, or relevant physical conditions for the purpose of booking and safely performing the Services. Any such information you disclose to us is used as necessary to support the provision of our Services and the day-to-day activities and management of the Company, and is handled in accordance with our Privacy Policy. Disclosure of your information or its use for any purpose other than as described in our Privacy Policy requires your authorization, which you may revoke at any time by written notice; however, a revocation will not affect any use or disclosure that occurred before we received your notice.

8. Ownership

The Site is owned and operated by the Company. All right, title, and interest in and to the materials provided on the Site, including but not limited to information, documents, logos, graphics, sounds, and images (the “Materials”) are owned or licensed either by the Company or by our respective third party authors, developers, or vendors. Except as may be expressly stated on the Site or in these Terms, none of the Materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted, or distributed in any way, and nothing on the Site shall be construed to confer any license under any of the Company’s intellectual property rights, whether by estoppel, implication, or otherwise. See our contact information above if you have any questions about obtaining such licenses. The Company does not sell, license, lease, or otherwise provide any of the Materials other than those specifically identified as being provided by the Company. Any rights not expressly granted herein are reserved by the Company.

9. Links to Third Party Sites

The Site may contain links to websites controlled by parties other than the Company (each a “Third Party Site”). The Company may work with a number of partners and affiliates whose sites are linked with the Site. The Company is not responsible for and does not endorse or accept any responsibility for the availability, contents, products, services, or use of any Third Party Site, any website accessed from a Third Party Site, or any changes or updates to such websites. The Company makes no guarantees about the content or quality of the products or services provided by such websites. The Company is providing these links to Users only as a convenience, and the inclusion of any link does not imply endorsement by the Company of the Third Party Site. You acknowledge that you bear all risks associated with access to and use of content provided on a Third Party Site and agree that the Company is not responsible for any loss or damage of any sort you may incur from dealing with a Third Party Site.

10. Reviews, Comments, Communications, and Other Content

At various locations on the Site, the Company may permit Users to post reviews, comments, and other content (the “User Content”). Contributions to, access to, and use of the User Content is at your own risk and subject to the terms below and all other terms and conditions of these Terms. The Company is not the publisher or author of the User Content. It is a passive service for storage and dissemination of the ideas and opinions that Users may choose to post and distribute as User Content. The Company does not screen User Content before it is posted, and no prior approval is required for posting. The Company has the right, in our sole and absolute discretion, to: (i) edit, redact, or otherwise change any User Content; (ii) re-categorize any User Content to place it in a more appropriate location; or (iii) pre-screen or delete any User Content that is determined to be inappropriate or otherwise in violation of these Terms, including but not limited to User Content containing offensive language and advertisements.

11. Rights and Responsibilities of Users

You are legally and ethically responsible for any User Content—writings, files, pictures, or any other work—that you post or transmit using the Site or any other Service that allows interaction or dissemination of information. In posting User Content, you are responsible for honoring the rights of others, including intellectual-property rights (copyright, patent, trademark, etc.), the right to privacy, and the right not to be libeled or slandered.

By posting such User Content, you grant a license to the Company to use, reprint, distribute, modify, and create derivative works of that User Content. You also give permission to the Company to copy your works as part of the normal backup process. You have the right to remove any of your works from User Content at any time.

Any unsolicited communication or material that you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Any unsolicited communication or material that you transmit or post may be used by the Company or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcasting, distribution, or posting.

12. No Warranty

THE SITE AND ALL MATERIALS, DOCUMENTS, AND OTHER INFORMATION, INCLUDING WITHOUT LIMITATION, USER CONTENT, ON OR THROUGH YOUR USE OF THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY MAKES NO WARRANTY THAT: (A) THE SITE, THE SERVICES, OR THE MATERIALS WILL MEET YOUR REQUIREMENTS; (B) THE SITE, THE SERVICES, OR THE MATERIALS WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, THE SERVICES, OR ANY MATERIALS WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS. OBTAINING ANY MATERIALS THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND AT YOUR OWN RISK.

13. Limitation of Liability

Neither the Company nor any other party involved in creating, producing, or delivering the Site assumes any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from this Site. Your use of and browsing in the Site are at your risk. NO SUCH PARTY SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO, OR USE OF, THE SITE. IN NO EVENT SHALL THE COMPANY’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR THE APPLICABLE SERVICES OR FOR ACCESSING THIS SITE.

14. Indemnification

You agree to defend, indemnify, and hold harmless the Company, our officers, directors, shareholders, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Site, the Services, and the Materials.

15. Compliance with Intellectual Property Laws

When accessing the Site or using the Services, you agree to obey the law and to respect the intellectual property rights of others. Your use of the Services and the Site is at all times governed by and subject to laws regarding copyright, trademark, and other intellectual property ownership. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content in violation of any third party’s copyrights, trademarks, or other intellectual property or proprietary rights, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third party rights caused by any content you provide or transmit.

16. Inappropriate Content

When accessing the Site or using the Services contained therein, you agree not to create, upload, download, display, perform, transmit, or otherwise distribute any content that: (a) is libelous, defamatory, obscene, pornographic, abusive, or threatening; (b) advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law; or (c) advertises or otherwise solicits funds or is a solicitation for goods or services. The Company reserves the right to terminate or delete such material from this Site and will cooperate fully with any law enforcement officials or agencies in the investigation of any violation of these Terms or of any applicable laws.

17. Inaccuracies at the Site

While the Company uses reasonable efforts to include accurate and up-to-date information at the Site, the Company makes no warranties or representations as to the Site’s accuracy. The Company disclaims any and all liability for the accuracy, completeness, correctness, or currentness of such information.

18. Security at the Site

While the Company uses reasonable efforts to safeguard the security of the Site, there can be no guarantee that such safeguards will successfully prevent unauthorized alterations in the content or functionality of the Site. The Company assumes no liability or responsibility for any unauthorized alterations in the content or functionality of the Site.

19. Monitoring, Copying, Altering, or Interfering With the Site

You agree that you will not use any robot, spider, web crawler, screen scraper, automated query program, or other automatic device or manual process to monitor or copy our web pages or the content contained herein without our prior express written permission. You agree that you will not use any device, software, or routine to interfere or attempt to interfere with the proper working of the Site, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content from our Site without the prior express written permission of the Company or the appropriate third party.

20. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without giving effect to any principles of conflicts of law.

21. Arbitration

Any dispute, controversy, or claim, whether in tort, contract, or otherwise, that arises from or relates to these Terms, including whether the claims asserted are arbitrable, shall be exclusively and finally determined by arbitration before a single arbitrator pursuant to the rules of the American Arbitration Association (the “AAA”) as in effect from time to time. The enforceability of this arbitration agreement shall be governed by the U.S. Federal Arbitration Act. The venue for all arbitrations shall be New York City. The language to be used in the arbitral proceeding will be English. Judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction thereof. Arbitration shall not be deemed a waiver of the Company’s right to seek injunctive relief in any court of competent jurisdiction as provided for in these Terms. Each party will be responsible for its own legal fees, and the arbitrator may include the payment of attorneys’ fees or expenses as a part of any award. Arbitrations arising from the same or related claims may be consolidated in one arbitral proceeding.

22. Severability

If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

23. Waiver

Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.

24. Entire Agreement

These Terms set forth the entire understanding and agreement between us with respect to the subject matter hereof.

25. Assignment

You may not assign or delegate any of your rights, interest, or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of the Company. The Company may assign and delegate these Terms to successors in the event of a merger, acquisition, or other change in control. These Terms shall bind and inure to the benefit of the parties hereto and their respective successors and permitted assigns.

26. Miscellaneous

Each party hereto shall comply with all applicable laws and regulations of governmental bodies or agencies in its performance under these Terms.

SMS Terms of Service

By submitting your information and opting into SMS communications, you agree to receive recurring automated promotional and personalized marketing text messages (such as updates, offers, appointment confirmations, and operational alerts) from The Shade, including its franchisees, partners, and affiliated locations, at the mobile number you provided. Consent is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us at https://theshadetechnique.com.

We value your privacy. Please review our Privacy Policy for details on how we collect, use, and safeguard your information.